Get in Touch with Us
We are here to assist you with any questions or support you may need. Don’t hesitate to reach out for help with our services.
Get Connected
Reach Out
Connect with us for any inquiries or support. We’re here to help you.
Email:
simrikinternet@gmail.com
Phone:
061-564223, 061-564923
Office:
Pokhara-27, Talchowk
Get in Touch
Reach Out to Us
We’re here to assist you with your inquiries or concerns.
For inquiries, please reach out via email.
simrikinternet@gmail.com
Phone
Feel free to contact us by phone.
061-564223, 061-564923
Address
Pokhara-27, Talchowk
Common Questions
Find answers to your questions about our services and support.
You can sign up for our internet services through our website. Simply select your desired plan, fill out the required information, and complete the checkout process. If you need assistance, our support team is available to help.
We offer a variety of subscription plans tailored to different needs, including high-speed internet for casual browsing and streaming, as well as premium packages for heavy users. Visit our plans page for detailed options and pricing.
If you’re experiencing connection issues, start by power cycling your modem and router. Unplug them for 30 seconds, then plug them back in. If the problem persists, check our troubleshooting guide or contact support for further assistance.
Yes, you can upgrade your service at any time. Log into your account to view available options, or contact our customer service to assist with your upgrade request.
All subscriptions are subject to our cancellation policy, which requires a 30-day notice for cancellations. You can cancel directly from your account or contact our support team to help with the cancellation process.
Yes, our technical support team is available 24/7. You can reach us via phone or live chat for immediate assistance with any issues you may encounter.
Absolutely. You can pay your bill online through your account dashboard using various payment methods, ensuring a convenient and secure process.
Speed can vary based on your selected plan. We offer plans ranging from basic speeds for everyday browsing to premium speeds for gaming and streaming, providing reliable service to meet your needs.
Some plans may require a contract while others are contract-free. Please check the details of each plan to understand the terms and conditions.
You can reach our customer service team through the contact page on our website, via email, or by calling our support hotline during business hours.
Yes, we offer a referral program where you can earn rewards by referring friends and family to sign up for our services. Check our referral page for more information.
Yes, you can change your payment method through your account settings at any time. Simply navigate to the billing section to update your information.
Find Our Office Location
Looking to visit us? Here’s where you can find our office. We encourage in-person meetings to discuss your internet and IPTV needs. The map below provides a clear view of our location for your convenience.
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